Returns & Exchanges

At TOG24, we want you to be completely satisfied with your outdoor gear, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether the fit isn't right or you've changed your mind, our straightforward process ensures a quick refund or exchange.

Return Process

• 1.
  Pack Your Items

  Place your unworn items with all original tags attached back into their original packaging or a secure mailing bag.

• 2.
  Generate a Return Label

  Visit our online returns portal to enter your order number and email address to print a prepaid shipping label or receive a QR code.

• 3.
  Drop Off Your Parcel

  Take your package to any authorized drop-off point, such as a local Post Office or a designated courier locker, and keep your proof of postage.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund back to your original payment method within 7 to 10 working days.